Do I have to give NexCopy Pro access to my funds? +

No. NexCopy Pro connects to your wallet through a permission that allows trade execution only. Withdrawals always require your direct approval in your own wallet.

What happens if the trader I'm following makes a bad trade? +

You're still exposed to the same market risk they are. Your loss limits and position caps can stop a copy from executing, but they can't undo a trade once it's filled.

Can I follow more than one wallet at a time? +

Yes. The number of wallets you can follow at once depends on your plan, and you can adjust each wallet's copy ratio independently.

How fast is a trade copied after the original? +

Detection and execution typically happen within a few seconds of the original trade, depending on network conditions at the time.

Do I need a credit card for the free trial? +

No card is required to start the 7-day Starter trial. You'll only be asked for payment details if you choose to upgrade to Pro or Desk.

Can I cancel anytime? +

Yes. You can pause or stop copying any wallet instantly, and cancel your subscription at any time with no lock-in period.

Which wallets does NexCopy Pro support? +

MetaMask is supported today, with additional wallet integrations planned based on demand from traders on the platform.

Is copy trading guaranteed to be profitable? +

No. Copy trading carries the same market risk as any trading activity, and a followed trader's past results don't guarantee future performance.

Still have questions?

Reach out to our support team or start your free trial and explore the dashboard firsthand.